Privacy Policy

Introduction

Firman Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.firman-solutions.com (the "Site"), use our services, or interact with us in any other way.

This policy applies to all visitors, users, and others who access or use our Site and services. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not access our Site or use our services.

Information We Collect

Personal Information

We may collect the following categories of personal information:

• Identifiers: Name, postal address, email address, telephone number, IP address, online identifiers
• Professional or employment-related information: Job title, employment history, education, skills, qualifications, resume information
• Commercial information: Records of services provided, billing information
• Internet or other electronic network activity: Browsing history, search history, information regarding your interaction with our website
• Geolocation data: Location information inferred from your IP address
• Audio, electronic, visual information: Photos, videos, interview recordings
• Inferences drawn from other personal information: Preferences, characteristics, behavior patterns

Non-Personal Information

We also collect non-personal information that cannot be used to identify you directly, including:

• Browser type and version
• Operating system
• Referring website URLs
• Time spent on pages
• Page interaction information
• Anonymous usage data and aggregated statistics

How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide staffing, recruitment, and workforce solutions
• To match candidates with appropriate job opportunities
• To communicate with you about services, opportunities, and updates
• To improve our website, services, and user experience
• To personalize content and recommendations
• To comply with legal obligations and protect our rights
• For marketing, advertising, and promotional purposes (with your consent where required)
• To conduct analytics and measure performance
• For security purposes and fraud prevention
• To fulfill any other purpose disclosed at the time of collection or with your consent

Legal Basis for Processing (GDPR Compliance)

For European visitors, our legal bases for processing personal data include:

Sharing of Information

We may share your personal information with:

Service Providers

We engage third-party companies and individuals to perform functions on our behalf, such as:

• Website hosting and maintenance
• Data analysis and processing
• Payment processing
• Marketing and advertising services
• Email and communication services
• IT support and security

These providers have access to personal information needed to perform their functions but are obligated not to disclose or use it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information when required by law, such as to comply with a subpoena, legal process, or government request. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your personal information for any other purpose disclosed at the time of collection or with your consent.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

California Consumer Privacy Act (CCPA/CPRA) Rights

If you are a California resident, you have the right to:

• Know what personal information is collected, used, shared, or sold
• Request deletion of your personal information
• Opt-out of the sale or sharing of your personal information
• Correct inaccurate personal information
• Limit the use and disclosure of sensitive personal information
• Non-discrimination for exercising your privacy rights

GDPR Rights (EU/EEA Residents)

If you are in the European Union or European Economic Area, you have the right to:

Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other states with privacy laws may have additional rights to:

• Confirm whether we are processing your personal data
• Access your personal data
• Correct inaccuracies in your personal data
• Delete your personal data
• Obtain a copy of your personal data in a portable format
• Opt-out of targeted advertising, sale of personal data, or profiling

Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to:

• Enhance user experience and site functionality
• Analyze site traffic and usage patterns
• Personalize content and advertising
• Remember your preferences and settings
• Conduct marketing and analytics

Types of Cookies We Use

• Essential Cookies: Necessary for site operation and security
• Performance Cookies: Analyze how visitors use our site
• Functionality Cookies: Remember your preferences
• Targeting/Advertising Cookies: Deliver relevant advertising

You can manage your cookie preferences through your browser settings or by using the cookie consent manager on our Site. Note that disabling certain cookies may affect site functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Employee training on data protection practices
• Incident response procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The type of personal information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Business needs and legitimate interests

When we no longer need your personal information, we securely delete or anonymize it.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer personal information internationally, we implement appropriate safeguards to protect your information, which may include:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Privacy Shield certification (where applicable)
• Other legally recognized transfer mechanisms

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

Third-Party Links

Our Site may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Site after we make changes constitutes your acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy, your rights, or how we handle your personal information, please contact us:

Specific Policy Links

For more detailed information about our privacy practices, please refer to our specialized policies:

"Do Not Sell or Share My Personal Information" (CCPA)

California residents have the right to opt-out of the "sale" or "sharing" of their personal information. To exercise this right, please:

• Click the "Do Not Sell or Share My Personal Information" link in the footer of our website
• Contact us using the information in Section 14 of this policy
• Call our toll-free number: 855-485-8853

We do not sell or share personal information of consumers we know to be under 16 years of age.

Consumer Rights Request Form

If you wish to exercise your privacy rights (access, deletion, correction, etc.), please submit a request through our Consumer Rights Request Form.

Corporate Ethics and Compliance

For concerns about our privacy practices or potential violations of this policy, you may report them through our Corporate Ethics Hotline.